Amazon is on its own side, of course. In a bizarre counter-intuitive sequence of events:
- author self-publishes through KDP at $3.99
- book gets picked up by commercial publisher and offered at $7.99
- Amazon sends mass e-mail to customers who have bought KDP version, offering refund of $3.99 plus ($7.99 – $3.99) (refund for what and why, you ask?)
and here’s the really evil part
- Amazon doesn’t pay the refund – oh no. That’s up to the author to pay, out of her KDP earnings.
It appears that Amazon has sent a mass email to everyone who’s ever purchased the self-published version of Beautiful Disaster. They are encouraging readers to request a refund. When asked why they are offering this refund, Amazon customer service has given several different reasons, the most common is problems with content. THERE IS NO PROBLEM WITH THE CONTENT OF BEAUTIFUL DISASTER, and it makes no sense for them to encourage a refund for a book that has already been read and enjoyed 6+ months later, but that is the only information I have for now.
This really didn’t seem real to me when I first saw it, but it appears it is. At least Amazon is not wiping the previously purchased versions off customers’ Kindles (remember, they can do this, all of you who love your ebooks and imagine that there will be a Kindle standard for ever).